Contact us
We're glad to help - with your account, a payment, a question about an institute, or anything else.
Base to Apex
- Business
- Aditya Mohan Ghatol, trading as Base to Apex (a sole proprietorship)
- Registration
- UDYAM-MH-26-1247779
- Address
- Plot 14, Sector 1, Indrayani Nagar, Bhosari, Pune 411039
- basetoapex@gmail.com
- Phone
- +91 7057012100
- Hours
- Monday to Saturday, 10 am to 6 pm
We reply to emails within two working days.
Payments and refunds
For a fee paid to an institute, the institute is the first to ask: it decides refunds of its own fees. If a payment failed but money left your account, or you were charged twice, write to us with the date, the amount and the transaction reference and we'll sort it out with our payment partner, Cashfree Payments.
Grievance officer
For a complaint about your personal data or about content on Base to Apex, under the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023: Aditya Mohan Ghatol, basetoapex@gmail.com, at the address above. We acknowledge a complaint within 24 hours and resolve it within 15 days.